Frequently Asked Questions

How do the charges work?

Turnguest will charge customers a % of the earnings from the 3rd party bookings such as Airbnb, Home-away etc, depending on the service rendered from Turnguest. Please look at the services in our services offering page

What cities does Turnguest service?

We offer our basic account management services to anyone, and the other services are being rolled-out in phases.  Contact us for updated list of cities we services

If I have issues or problems with my guests, do I contact Turnguest or the 3rd party booking company such as Airbnb, Home-away etc?

First contact your 3rd party booking company such as Airbnb, Home-away etc. then send us an email so we can follow-up accordingly and insure all issues are resolved